All items are shipped directly to you after we receive your order. Packaged and placed with Kerry Express or Thai Post in Bangkok within 1 day. When you place an order you’ll be notified during checkout of the estimated delivery dates based on your location. You will receive an email notification of shipping and tracking information.
Currently we are delivering anywhere in Thailand and internationally to the following countries in the region: Australia, Cambodia, Hong Kong, Indonesia, Japan, Laos, Malaysia, New Zealand, Philippines, Singapore, Taiwan, Vietnam
Deliveries are via Kerry Express with same day shipping to Bangkok and Next Day Delivery to most areas in Thailand. We also ship via Thailand Postal Service if it will improve the delivery. Shipments via Thai Post are made as Registered Mail and a tracking number is issued so that you can track the progress of your delivery.
Shipping costs as they appear in the shopping cart are based on the cost of Registered Mail with tracking from Thai Post based on the weight of the package. We do not add any packing or shipping fees to the cost of shipping.
Do you ship outside of Thailand?
Currently our shopping cart is set up for standard International Parcel Shipping via Thai Post to these countries: Australia, Cambodia, Hong Kong, Indonesia, Japan, Laos, Malaysia, New Zealand, Philippines, Singapore, Taiwan, Vietnam.
If your delivery area is not currently listed we recommend 2 options: #1- Visit our U.S. based company Artisans on Web at http://www.aoweb.com which ships worldwide. All our products and shipping options are available at Artisans on Web. #2 -If you wish to place an order through our Thailand company for International delivery please contact us at firstname.lastname@example.org with the item(s) name and destination address. We will gladly provide you with the cost of shipping and a payment method. Orders going outside Thailand will ship within 2 business days.
How much is the shipping fee?
The shipping fee you see in the Shopping Cart is based on the Thai Post fee for Registered Mail and tracking based on the weight of our shipment. You pay the Postal shipping fee only. There are no additional shipping fees added to your order.
How do I track my order?
With the tracking number that is provided to you after placing your order, you can track your shipment via Kerry Express Tracking Service here: https://th.kerryexpress.com/en/track/ or if shipped via Thai Post Tracking Service here: https://www.trackingmore.com/thailand-post-tracking.html . If clicking on the web address here does not open a new page in your web browser then copy and paste the website address into your browser. At the Tracking page, enter your tracking number click Track to reveal the status of your shipment.